Launch LeapFrog Connect and allow the application to finish downloading any updates (shown in the message center). Right click on this device and click uninstall.ĩ. In the device manager under Disk Drives, you should see an item named LeapFrog LeapReader USB device.ħ. Double click on this device, go to the drivers tab and click uninstall.Ħ.
#Leapfrog connect not recognizing device serial
In the device manager under the Universal Serial Bus Controllers you should see an item named USB Mass Storage Device.ĥ. We have released an update for your device to help resolve this issue. LeapFrog Connect may be blocked by your firewall software. Right click on My Computer and select "Manage" and select device manager OR click the Windows Start button and type devmgmt.msc into the Search box.Ĥ. LeapPad1, LeapPad2 or Leapster Explorer not recognized by my computer. Connect the LeapReader, turn it on, and go to the Device Manager on the computerĪ. Close the LeapFrog Connect Application.ģ. But what happens if your computer doesn’t recognize your USB While a common problem, it’s usually easily fixed.
![leapfrog connect not recognizing device leapfrog connect not recognizing device](https://image.slideserve.com/1052927/slide7-l.jpg)
Make sure no other devices are connected to USB ports on the computer (except keyboard or mouse), then reinstall the driver with these steps:ġ. Many of our storage devices and computer accessories use a USB connection to function. If the LeapReader is plugged into a powered USB port and LeapFrog Connect does not detect the LeapReader, try reinstalling the driver. If the charging indicator light is glowing green but the LeapReader is not detected by the LeapFrog Connect application, the most likely reason LeapFrog Connect is unable to communicate with your device is a missing or improperly installed driver. The light will glow amber when the LeapReader is charging, but not fully charged.
![leapfrog connect not recognizing device leapfrog connect not recognizing device](https://miro.medium.com/max/640/1*LoXfzIzFGadMRFxTzFrOWg.jpeg)
The LeapReader is fully charged if the charging indicator light located next to the USB port on the LeapReader glows green when the LeapReader is plugged into the computer. LeapReader not recognized by Windows computerįirst, verify the LeapReader is fully charged as it will not be able to communicate with the LeapFrog Connect application when the battery is low.